Shipping policy
Nuts prepares customer orders promptly, and shoppers should read this delivery information before completing a purchase.
From payment to dispatch
Once payment is confirmed, preparation requires zero to one business day. The fulfillment desk works Monday through Friday; weekends and public holidays are excluded. A purchase made on Saturday, Sunday, or a public holiday enters processing on the following business day. Parcels leave only on weekdays and are not dispatched on Saturday or Sunday.
Expected arrival window
Following shipment, the usual delivery estimate is three to five business days. Combining preparation and transportation, an order normally arrives within three to six business days. These periods are estimates rather than guaranteed dates.
Checkout charges and destinations
Any applicable delivery charge is displayed before checkout is completed; an available free-shipping offer also appears there. Service is limited to addresses within the United States, and checkout shows the destinations currently available.
Address responsibility
Submit a complete, accurate, and accessible delivery address. Nuts is not responsible when an address supplied by the customer is incorrect, incomplete, or unavailable and that defect causes delay or delivery failure. If a mistake is noticed, contact us immediately. We will try to amend it before shipment, but no change can be promised after processing or dispatch.
Tracking and interruptions
When available, tracking details accompany the shipment-confirmation email. A carrier may need as long as twenty-four hours after receiving a parcel before its tracking record updates. Weather, holidays, carrier problems, unusually heavy order volume, and other events outside our control can delay arrival. If the estimate has passed, ask us to check the shipment.
Marked delivered but missing
First inspect the delivery area and ask the carrier for more information. If the package remains missing, our support team can review the matter.
Shipping assistance
Use the website contact page or email rimichaurasia67@gmail.com. Telephone (240) 300-4800; our physical address is 10627 Gramercy Pl, Columbia, Maryland, 21044, United States. Customer service is available Monday through Sunday, 9:00 AM–5:00 PM ET.